Terms and Conditions — AC Nelson Ltd.

Last Updated: 12/03/2025

Welcome to AC Nelson Ltd. (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website, www.acnelson.com, and any products or services we offer (collectively, the “Services”).
By accessing or using our website, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Use of the Website

You agree to use our website only for lawful purposes and in a manner that does not:

• Violate any applicable laws or regulations

• Infringe on the rights of others

• Interfere with or disrupt website functionality

• Attempt to gain unauthorized access to systems, accounts, or data

We reserve the right to restrict or terminate access to our website for violations of these Terms.

2. Products and Services

We strive to ensure that all product descriptions, pricing, and availability information are accurate. However:

• Errors may occur

• Information may change without notice

We reserve the right to:

• Correct errors

• Update product information

• Modify or discontinue products or services

• Reject or cancel orders when necessary (with refunds issued if applicable)

3. Pricing and Payment

All prices are listed in Canadian dollars (CAD) unless stated otherwise.

By placing an order, you agree to:

• Provide accurate billing information

• Pay all charges associated with your purchase

• Allow us or our third-party payment processors to charge your selected payment method

We are not responsible for additional fees charged by your financial institution.

4. Order Processing and Shipping

We process orders during standard business hours. Shipping times may vary based on:

• Product availability

• Destination

• Carrier performance

Once an order has shipped, we cannot make changes to the shipment.
We are not liable for delays caused by carriers, weather, or external events outside our control.

5. Returns, Exchanges, and Refunds

We may offer returns or refunds depending on product type and condition.
A separate Return & Refund Policy can be provided and governs these procedures.
Custom or special-order items may be final sale.

6. Intellectual Property

All content on this website, including but not limited to:

• Text

• Images

• Logos

• Graphics

• Product data

• Website design

is the property of AC Nelson Ltd. or our licensors and is protected by Canadian and international intellectual property laws.

You may not:

• Copy

• Distribute

• Modify

• Reproduce

• Sell or exploit content

without our prior written consent.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for:

• The content

• Privacy practices

• Security

• Policies

of those external sites.
Accessing third-party websites is at your own risk.

8. Disclaimer of Warranties

Our website and its contents are provided on an “as is” and “as available” basis.
We make no warranties—express or implied—regarding:

• Website functionality

• Availability

• Accuracy of information

• Suitability of products for specific applications

You use our website at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, AC Nelson Ltd. is not liable for any:

• Direct, indirect, incidental, or consequential damages

• Loss of data, profits, or business opportunities

• Issues arising from website use, product purchases, or service interactions

This applies even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold harmless AC Nelson Ltd., its employees, directors, and affiliates from any claims, losses, liabilities, or expenses arising from your:

• Use of the website

• Violation of these Terms

• Infringement of third-party rights

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your information.

12. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.
Any disputes must be handled in the courts of British Columbia.

13. Changes to These Terms

We may update these Terms periodically.
Revised Terms will be posted on this page with an updated “Last Updated” date.
Continued use of the website after changes means you accept the updated Terms.

14. Contact Us

If you have any questions about these Terms, please contact us:

AC Nelson Ltd.
Langley, BC, Canada
Email: ecommerce@acnelson.com
Phone: 604-888-1222
Address: 19643 96 Ave Langley, BC V1M 3C9